Loyalty – There is a Science Behind Achieving Customer Loyalty

Developing and maintaining strong relationship is critical to me and our team.  It is a key part of our core values.

As I have said before, it is not about the sale or purchase…it about the relationships we cultivate and retain…and how we help families and businesses achieve their dreams!

This is a great article that supports our beliefs.

It is rather simple and sincere.

     A Sense of Trust –  “…trust is obtained by doing the things that people expect you to do anyway…”

     A Sense of Belonging – “…by showing that a business empathizes with the worries that make customers lose sleep at night…”

     A Sense of Purpose –  “…We stand for something beyond just the exchange of money…”

This is the way we roll!

Make it a great day!

Jeff

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